Help & Support
Get a FREE initial diagnosis from RielWinhaner (ATEI-certified technician).
Fast response • 30-day warranty • Secure data backup
Riz.Net AI Support Assistant
Describe your device issue — get an instant diagnostic suggestion in 3 seconds.
Frequently Asked Questions
Click the floating WhatsApp button at the bottom-right corner, or message +62 822-5766-0240. Rizal responds within 8 minutes on average.
Yes. Every service includes a free data backup before any repair. Data is stored on encrypted drives and automatically deleted after 7 days.
90% of cases are completed within 1–2 hours. Major hardware issues (e.g., motherboard) take 1–3 days — you’ll receive a written estimate before work begins.
Yes. All services include a 30-day warranty on parts and labor. Exclusions: physical damage (liquid, impact, drops).
Still unsure? Contact Rizelwinhaner directly:
Chat on WhatsApp (Avg. 8-Min Response)24/7 support • Free consultation
