AI
Riz.Net AI Support@riznet_support
Ask me anything about our services...
Voice output
Start a conversation
Describe your device issue and get instant diagnostic suggestions from RizBot.
Suggested questions
Human Support@riznet_care
Prefer talking to a real person? Our certified technicians are ready to help you via WhatsApp. Average response time: 8 minutes.
Chat on WhatsAppFrequently Asked Questions
Click the floating WhatsApp button at the bottom-right corner, or message +62 822-5766-0240. Rizal responds within 8 minutes on average.
Yes. Every service includes a free data backup before any repair. Data is stored on encrypted drives and automatically deleted after 7 days.
90% of cases are completed within 1–2 hours. Major hardware issues (e.g., motherboard) take 1–3 days — you'll receive a written estimate before work begins.
Yes. All services include a 30-day warranty on parts and labor. Exclusions: physical damage (liquid, impact, drops).